Refund policy

Refund and Return Policy

Return Window All sales are final. We do not accept returns on sealed products once an order has been fulfilled and shipped.

Condition Requirements

• Sealed/unopened products: No returns accepted.
• Opened products: Not eligible for return or refund under any circumstances.

Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photographic evidence. We will review each case individually and, where applicable, offer a replacement or store credit.

Return Shipping As returns are not accepted, customers are responsible for any shipping costs incurred if a return is attempted without prior authorization.

Refund Method & Timing Approved refunds (e.g., damaged/incorrect items) will be issued to the original payment method within 5–10 business days of approval.

Cancellation Policy Orders may be cancelled before shipment. All cancellations are subject to a 6% processing fee deducted from the refund amount. Once an order has shipped, it cannot be cancelled.

Contact For any questions regarding your order, please contact us before placing your order or immediately after purchase.